Contact: 888-928-9918

Warranty

The warranty on all Bellaterra Home bathroom vanities against manufacturer's defects is 1 year from the day of purchase and subject to the original owner. This warranty applies only to the original purchaser and to the original installation of the product.

Damage caused during moving (tipping over) or during installation is not a defect or warranty issue and will not be considered as such.

Damage caused by mis-treatment or lack of following our care instructions will not be considered a defect or warranty issue.

Bellaterra Home does not accept mis-shipped items after 30 days. We prefer the customer inspect the item upon arrival however allow 30 days to report any incorrectly shipped item or buyers remorse return.

This warranty does not cover installation or any other labor charges associated with the repair, removal, re-installation or consequential damages.

The warranty does not cover product failure caused by abusive treatment, surface scratches, misuse, neglect or damage due to handling or faulty installations.

Defective products or parts will be replaced on a rush and availability basis. Bellaterra Home must be notified in writing upon discovery of any defect in the product, including a detailed description of the alleged defect. Bellaterra Home reserves the right to inspect any item that is believed to be "defective".

This warranty does not apply to local building code compliance. The buyer should check with the local related plumbing codes before installation.

This warranty does not cover natural occurrences in stone such as natural variation of veining, dark spots, spotting. Marble comes in a wide variety of colors and with different veining and sizes. There are many different types of minerals in granite, some of which appear like small, shiny flecks or longer veins of varying colors. Natural stone comes in many different natural colors. Ceramic sink top shrinkage and the variation +/- 0.5 inch are natural occurrences due to the firing process and the natural materials used, no two ceramic sinks / sink tops are ever 100% the same.

The Bellaterra Home team is always happy to help our customers. Contact us anytime you have questions, or if we can be of service.

Characteristic Specifics

Due to the manufacturing process, glass will tend to have a greenish tint, this is a natural feature and is not considered a defect. As a result of the tempering process or otherwise, color variations in glass may occur in certain products.

Color and Pattern Variations in stone are a natural occurrence. Natural occurring stone characteristics such as variations in grain, color,mineral streaks are not considered as defective product.

All wood naturally ages, darkens, changes color and mellows over time due primarily to exposure to light. While this color change is imperceptible from day to day it may be significant over a longer period of time, or due to amount of light the wood is exposed to. On warranty replacement doors or drawers, we will not guarantee an exact color match. Also, imperfections such as checks (small surface splits), pitch pockets (small dark holes) or darker mineral streaks are natural and are not considered defects.