Bellaterra Home, LLC (“Bellaterra Home,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or make a purchase from bellaterra-home.com (the “Site”), so that you can feel confident about how your information is managed when using our website and services.
By using our Site, you agree to the practices described in this Privacy Policy. Bellaterra Home may collect the following categories of information you provide directly, such as name, billing address, shipping address, email address, phone number, payment details submitted during checkout, order history, and customer service communications.
When you use our Site, Bellaterra Home may automatically collect information for legitimate business purposes. This information can include: your IP address, browser type, device information, pages visited, time spent on pages, referring websites, cookies and similar tracking technologies. This information is used by Bellaterra Home for business purposes, including operating our Site and services, processing customer orders, providing support, improving the customer experience, maintaining security, and complying with applicable legal obligations.
Payment Processing
Bellaterra Home uses trusted third-party payment processors to securely process transactions. Bellaterra Home does not store full payment card numbers on our servers. Payment information is subject to the privacy and security practices of the applicable payment processor.
How We Collect Personal Information
Bellaterra Home uses analytics tools and similar technologies to better understand how visitors use our Site, improve performance, and enhance the customer experience. Our Site uses “cookies” and similar technologies to help personalize your shopping experience. These technologies may be used to remember preferences, measure traffic and engagement, improve website functionality, maintain security, and support fraud prevention.
How We Share Information
Bellaterra Home may share information with trusted service providers who help us operate our business including: payment processors, shipping carriers, fraud prevention providers, website hosting and technology vendors, and analytics providers. We may also disclose information if required by law or to protect our rights. We do not sell your personal information for monetary compensation.
Shipping Restrictions
Bellaterra Home primarily ships within the continental United States. Orders to Hawaii or Puerto Rico may require additional review, shipping charges, or customer confirmation before fulfillment.
Data Retention
Bellaterra Home retains information for as long as reasonably necessary to fulfill orders, provide support, maintain required records, comply with legal obligations, and prevent fraud.
Security of Your Personal Information
Bellaterra Home uses commercially reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure. Information transmitted through our website is protected using industry-standard security technologies, including encryption such as Secure Socket Layer (SSL) or similar protocols where appropriate. While we take reasonable steps to safeguard information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to this Policy
Bellaterra Home may update this Policy from time to time. Changes become effective when posted on this page.
Contact Us
Bellaterra Home, LLC
5000 Warehouse Way, Unit B
Sacramento, CA 95826 USA
Email: cs2@bellaterra-home.com