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FAQ
Q: Do you have a catalog?

A: Yes. However, our catalog is only distributed to our established dealers and sales representatives. If you are of the trade and would like to make application to establish an account, please contact us at 916-896-3188.

Q: What is included with the sink chest?

A: The sink chest includes the cabinet, the stone top and sink bowl. The mirror and backsplash are optional. Faucets are not included.

Q: How do you clean these natural stones?

A: It should be cleaned with a very mild soap. No hardening agents should be used. A stone sealer can be used for added protection is recommended for every 6 months.

Marble care

Marble is a calcium-rich stone, porous and susceptible to expansion. When spills are left on a marble countertop, they seep into the pores. Over time, this leads to cracks. It's important to wipe up any spills immediately, then wipe the area with a little water and dry immediately.

Never allow wet dishes, glasses or water to stand on a marble countertop for any length of time. Water will seep into the stone and leave a permanent ring to remind you where the water was. This is caused by a permanent change in the marble's composition and can only be removed by professional polishing. You'll need to select a cleaning solution that is made specifically for cleaning marble. Most regular household cleaners contain acid, which can damage the finish. Cleaners with citric acid must be avoided. Neutral cleaners, such as phosphate-free solutions or dishwashing liquids, will work in a pinch. The trick to using any cleaning agent on your countertop is to rinse the soap off immediately with warm water to avoid drying out the marble.

Q: Do the sink chests need to be professionally installed?

A: No. However we highly recommend it for not only the chest but also the basin and fixtures.

Q: Is it possible to change the finishes or tops on Bellaterra Home Collections?

A: No. All products in our lines are available only as shown.

Q: Care & Maintanence

A: stone - *Clean stone surfaces with a neutral cleaner, stone soap, or a mild liquid dishwashing detergent and warm water.
*Use a clean rag mop on floors and a soft cloth for other surfaces for best results.
*Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth.
*Change the rinse water frequently.
*In the bath or other wet areas, soap scum can be minimized by using a squeegee after each use. To remove soap scum, use a non-acidic soap scum remover or a solution of ammonia and water (about 1/2 cup ammonia to a gallon of water). Frequent or over-use of an ammonia solution may eventually dull the surface of some stone types.

There are natural stone cleansers available on the market that is made specifically for use on floors, hearths or countertops that can be found in a local hardware store. Many flooring companies offer steam services for natural stone areas as well. In any case, when completing the cleansing at home, it is always best to sweep the area free of dirt and debris before beginning. Any leftover debris can scratch the area when cleaning or drying. Home cleansers can leave a residue on natural stone, and should always be rinsed well and dried to keep from having water spots.

glass - Though there are countless products on the market claiming to wipe streaks away, we recommends the most basic of options: kitchen-sink soap. The best way to clean your glasses is to run them under warm water and put a tiny drop of dishwashing detergent on the tip of your fingers to create a lather on the lens. Then rinse with warm water, and dry with a clean, soft cotton cloth.

ceramic - *Sweep or vacuum surface to remove loose dirt.
*Mix water with tile and grout cleaner and apply it to surface.
*Allow solution to sit for 3-5 minutes.Agitate with sponge or mop.
*Rinse mop and change cleaning solution at least every 500 square feet.Rinse thoroughly with clean water.
*Dry mop floor to remove moisture or pick up residue with a wet-vac and then wipe the floor dry.

Tips:Improper care of ceramic surface can result in a residue build-up on the surface,causing it to be hazardous.Wax oil-based detergent may descrease the slip resistance and are not recomended for ceramic surface.

wood - Don't avoid dusting furniture. Frequent dusting removes airborne deposits that build up in a filmy layer and can scratch the surface.Clean, dry, soft cloths or feather dusters will effectively remove dust; however, to avoid scattering the dust into the air, where it floats until landing back on furniture surfaces, dampen the cloth very slightly.Never use all-purpose cleaning sprays unless your furniture has a plastic coating, such as the kind used on kitchen tables and children's furniture.You'll usually want to avoid cleaning wood with water. However, sticky spots may need to be treated with soap and water. Here's how: dip the cloth in mild soap or detergent dissolved in water, wring the cloth nearly dry, and wipe the area. Rinse and immediately dry with a clean, soft cloth.

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